National Course Code: CHC43115
Training Package: BSB Business Services Training Package

Skills List: ✓
This training is subsidised by the NSW Government
(RTO #91618)

Study Mode: Face to face, RPL/Credit

Expected Duration: 3 – 12 months, depending on existing knowledge, credit transfers and industry experience.

Training and Assessment Locations: Either on site at our head office in Sutherland NSW 2232, or in your workplace depending on student numbers and appropriate learning environment available.

Qualification Description

This qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.

Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Updated Qualification

The course in which you are enrolled is up to date. During your enrolment, if the course package is changed, Vital reserves the right to transition you into an alternate course. If this becomes necessary, Vital will advise you of the change and the arrangements which will be available for you to complete your alternate course.

Entry requirements for the Qualification

There are no academic requirements or pre-requisites for this qualification, however, the student must:

  • Be at least 18 years of age
  • have sound communication skills
  • undertake and complete a Language, Literacy and Numeracy (LLN) Test
  • Must have a valid USI

You will be required to complete an initial assessment of your language, literacy and numeracy skills to see if you meet the ACSF level 4 requirements. If you do not meet these requirements, you may be required to complete additional foundation skills training with an approved provider prior to commencing this qualification.

Recognition of prior Learning

Credit or recognition for units may be granted based on previous learning, studies, and work or life experiences. Contact Administrative services for further Information, email us on

Course Pathways

  • Other Certificate IV level programs from CHC and HLT Training Packages
  • CHC52015 Diploma of Community Services
  • CHC50108 Diploma of Disability
  • Other Diploma level programs from CHC and HLT Training Packages

Possible Job Opportunities

  • Behavioural Support Officer
  • Development Officer
  • Disability Officer
  • Residential Care Officer
  • Lifestyle Support Officer
  • Disability Service Officer 
  • Community Development Officer
  • Disability Team Leader | Supervisor
  • Behavioural Support Officer
  • Social Educator (Disability)
  • Support Facilitator (Disability)
  • Job coordinator
  • Social trainer
  • Local area coordinator
What units to be completed by the students (14 units)
Unit TypeUnit CodeUnit Name
CoreCHCCCS015Provide individualised support
CoreCHCDIS002Follow established person-centred behaviour supports
CoreCHCDIS005Develop and provide person-centred service responses
CoreCHCDIS007Facilitate the empowerment of people with disability
CoreCHCDIS008Facilitate community participation and social inclusion
CoreCHCDIS009Facilitate ongoing skills development using a person-centred approach
CoreCHCDIS010Provide person-centred services to people with disability with complex
CoreCHCDIV001Work with diverse people
CoreCHCLEG003Manage legal and ethical compliance
CoreHLTAAP001Recognise healthy body systems
CoreHLTWHS002Follow safe work practices for direct client care
ElectiveCHCCCS008Develop strategies to address unmet needs
ElectiveCHCCCS023Support independence and well being
ElectiveCHCCCS024Support individuals with autism spectrum disorder

The above list includes units being offered at Vital Training Solutions and that are required to complete this qualification. Other colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.

Work Placement

This qualification requires a minimum of 120 hours of work placement to
give students real life, on-the-job experience and the opportunity to practice
what you learn.

How is the course assessed?

The course will be assessed in a competency-based mode. The student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation, completion of assessments / projects and practical demonstrations in a simulated or workplace environment.

How Much is the Course?


The cost of this course is $2500.

Payment plan options will be discussed with the student at the time of enrollment.

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 02 9576 5045 for further information and advice.

First qualification $1990
Second qualification $2320
Concession $240
Non-government subsidized fee $7750

When enrolling under a Smart and Skilled entitlement and where you are eligible for 100% credit from previous studies, your student fee contribution will be zero. However, you will be required to pay an administration fee for the production of your testament.

No more than $1500.00 will be accepted from a student at any one time.

How do I Enrol?

Enrol now by heading to the Enrolment tab or contacting us via email on

Unique Student Identifier (USI)

From 1 January 2015, all students participating in Nationally Recognised Training in Australia will need to have a Unique Student Identifier, or USI. This includes students completing an apprenticeship, skill set, certificate or diploma course. A USI gives you access to your online USI account and will contain all of your nationally recognised training records and results from 1 January 2015 onwards. Your results will be available in your USI account in 2016. When applying for a job or enrolling in further study, you will often need to provide your training records and results. One of the main benefits of the USI is that you will have easy access to your training records and results throughout your life.

How to get a USI

It is free and easy for you to create your own USI . Your local Customer Service office can also provide further information and assistance.